PRODUCTION - Integrated Mission System


IMS News:

IMS Hours of Operation

IMS is available 24x7
except the 3rd weekend of each month,
when it will be down for maintenance activities.

EEOC Help Desk Hours of Operation

7:00 am 6:00 pm EST M - F


All inquiries and requests for IMS assistance can be made by contacting the EEOC Help Desk at (202) 663-4767, e-mail to EEOC Help Desk in Groupwise or by TTY at (202) 663-7168.

The first line for IMS assistance for field offices is the office IT Specialist or Computer Assistant (ITS/CA). If the ITS/CA is absent, IMS users may call the EEOC Help Desk at Headquarters directly.